FAQ


eMoney is a wholly Australian owned online lender. Our funds are sourced from prominent Australian Banks and non-bank lenders, allowing us to provide quality, trusted residential lending solutions. As we provide loans direct to consumers, we don't load our rates to cover costly third party commissions. This ensures we can offer impressively low and competitive interest rates.
As eMoney is a predominantly online lending business, we do not have mobile lenders on the road. This ensures we keep our operational costs down, resulting in the savings being returned to you, the borrower, via low interest rates. You can call and speak to an eMoney Lending Specialist over the phone during business hours if you need any assistance at all throughout the application process.
Across most of eMoney’s products, you can borrow upto 90% of the value of the property offered as security. If the loan amount is greater than 80% of the value of the security, you will also be required to pay mortgage insurance.
In general, you will require a deposit of 10% of the value of the security. The deposit does not necessarily have to be available money. Shares and other equity may also be acceptable. Contact one of eMoney's Lending Specialists to determine if you have the appropriate deposit to secure your loan.
Your repayments are calculated based on your interest rate, loan term, your repayment frequency and your loan amount. To calculate your repayments, please go to our Calculators page and use the “Loan Repayment” calculator.
If you are buying your first home and no other parties on the loan have received the grant previously, then you should qualify for the first home owners grant. Please visit www.firsthome.gov.au for more detailed information.
eMoney ensures they can offer such low interest rates by removing the middle man. We obtain our funds direct from leading Australian banks and non-bank lenders, and pass that low rate directly onto you without the need to load it with additional costs and commissions.
A comparison rate is an effective rate that is an indication of what the true interest rate would be when taking into account certain costs associated with a home loan. These costs will include the nominal interest rate, setup costs, ongoing fees and exit fees. The comparison rate is not how your interest is calculated.
eMoney standard home loan has no application fee, no annual fees and no ongoing fees. The eMoney Pro Pack loan has an annual fee of $330 which will reward you with 0.10 off the standard home loan rate. On all loans we require a fee of $275 to cover the cost of your valuation, this is not payable on application but only collected once the loan has been approved. This cost goes straight to the valuer to provide a valuation report of the property being offered as security.
An interest only loan means you are paying the interest component on the outstanding balance of your loan, and not reducing any principal. This type of loan will mostly benefit investors.
Redraw is a feature on all eMoney loans which allows you to draw back on any extra money you have paid into your loan. This can be done through our phone and internet banking service.
Yes! You can fully repay your loan at any time. There is a flat discharge administration cost of $295 which applies. Please call 1800 366 639 for more information or for your payout figure.
Interest is calculated daily based on the current balance of your loan and charged monthly. The best way to reduce interest being charged is to make extra repayments or increase your minimum repayment amount.
A valuation is a professional assessment of how much your property is worth and is used by eMoney for the assessment of your loan application.
Please click on the Stamp Duty Calculator to work out your stamp duty amount.
When you have found your desired property, it is recommended that you have the contract sent to a solicitor for review and assistance with the settlement process.
The main difference between the Standard product range and the Plus product range is simply that the Plus products have 100% offset facilities attached to the full doc and low doc products, and the option of having a credit card taken out with the home loan. The Plus products also have full doc products which allows you to borrow up to 95% of the value of the property. These features will incur a slight increase in interest rate across the Standard products.

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